> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.dioptra.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Quick Fixes for Common Issues

<AccordionGroup>
  <Accordion title="Table Formatting Wonky" icon="table">
    You asked for results in a table, but they are showing as a big block of text?  Just ask Chat to "fix the table formatting"
  </Accordion>

  <Accordion title="Chat Not Giving You the Results You Want" icon="robot">
    Explain to the Chat what it is doing wrong and ask it for suggestions on how to improve your prompt to achieve the desired results
  </Accordion>

  <Accordion title="Incomplete Responses" icon="chart-pie">
    You got an answer, but it seems like it is missing sections or issues or something else. Remind the Chat to keep going or let it know that its response is incomplete.  Here are some ways to phrase your prompts to avoid this happening in the future:

    * When you have a long document, include in your prompt an instruction to use subagents to review each section.  e.g. instead of "review this document for key risks" say "use subagents to review each section of this document for key risks"
    * Use words like all, full, complete, detailed
  </Accordion>

  <Accordion title="Action Buttons (e.g. apply, regenerate, and save) Aren't Responding" icon="bullseye-pointer">
    When action buttons such as apply, regenerate, and save aren't responding you may need to reload the Add-in.  Click on the hamburger in the bottom right of the Chat and select Reload Dioptra Add-In.

    <img src="https://mintcdn.com/dioptra-1e81a090/w-wmTdUaELQDiuer/images/Screenshot2025-10-29at9.49.08PM.png?fit=max&auto=format&n=w-wmTdUaELQDiuer&q=85&s=105e107693c44926658b610acc749c95" alt="Reload Dioptra Add-In option in the hamburger menu" className="mx-auto" style={{ width:"28%" }} width="704" height="1226" data-path="images/Screenshot2025-10-29at9.49.08PM.png" />
  </Accordion>

  <Accordion title="Can't Read/Process the File" icon="file-circle-xmark">
    * Check whether the file is a .docx, if not resave it as a .docx
    * Save the document to your local drive
    * Reload the Add-in.  Click on the hamburger in the bottom right of the Chat and select Reload Dioptra Add-In.

          <img src="https://mintcdn.com/dioptra-1e81a090/w-wmTdUaELQDiuer/images/Screenshot2025-10-29at9.49.08PM.png?fit=max&auto=format&n=w-wmTdUaELQDiuer&q=85&s=105e107693c44926658b610acc749c95" alt="Reload Dioptra Add-In option in the hamburger menu" className="mx-auto" style={{ width:"33%" }} width="704" height="1226" data-path="images/Screenshot2025-10-29at9.49.08PM.png" />
  </Accordion>
</AccordionGroup>